Legal notice
ABOUT TRANSIGO TRAVEL
Connecting Travelers with Reliable Ground Transportation Across Europe
Who We Are
Transigo Travel is a Romanian travel company specializing in private ground transportation management and carefully selected travel experiences across Europe.
Our mission is simple:
To make every journey reliable, transparent and stress-free through professional coordination, trusted local partners and exceptional customer service.
We believe that transportation is more than moving passengers from one location to another. It is often the first and last experience of a destination, and therefore deserves the same level of care as every other part of a journey.
Our Business Model
Transigo Travel operates as a European transfer management company.
We operate through a managed network of carefully selected licensed local transportation partners.
This approach allows us to combine:
- local operational expertise;
- professional transportation standards;
- consistent customer service;
- centralized booking management;
- quality assurance.
For every reservation, Transigo Travel remains responsible for:
- booking coordination;
- customer communication;
- operational support;
- supplier management;
- quality monitoring throughout the customer journey.
Transportation services are delivered by licensed local partners operating under the legal requirements applicable in their respective jurisdictions.
Our Vision
We aim to become one of Europe's most trusted independent private transportation management brands.
Rather than focusing on rapid expansion alone, we prioritize sustainable growth built on reliability, professionalism and long-term customer relationships.
What We Do
Our services include:
- Airport Transfers;
- Hotel Transfers;
- Cruise Port Transfers;
- Intercity Transportation;
- Business Travel Transfers;
- Private Transportation Services;
- Selected Day Trips and Travel Experiences.
Service availability varies depending on destination and local operational capabilities.
Our Standards
Every booking is managed according to a consistent operational framework designed to ensure reliability and transparency.
Our internal standards include:
- professional customer communication;
- transparent pricing;
- careful supplier selection;
- operational monitoring;
- quality review procedures;
- continuous service improvement.
Our Transportation Partners
We work with transportation providers that are expected to:
- hold the licenses required by local law;
- maintain legally required insurance;
- operate professionally maintained vehicles;
- comply with applicable transportation regulations;
- deliver services professionally and respectfully.
Supplier performance is monitored continuously through customer feedback, operational reviews and internal quality assessment.
Customer Experience
We believe every customer deserves:
- clear communication;
- transparent booking conditions;
- responsive support;
- reliable service delivery;
- professional problem resolution.
Our objective is not simply to complete bookings but to build lasting trust with travelers.
Safety
Passenger safety is our highest operational priority.
Transigo Travel works with licensed local transportation partners that are expected to operate in accordance with applicable legal and safety requirements.
Safety considerations form part of our supplier evaluation and ongoing quality monitoring process.
Transparency
We believe transparency builds trust.
Customers should always understand:
- what service they are booking;
- what is included;
- applicable cancellation conditions;
- pricing;
- how personal information is processed.
We avoid hidden fees and strive to communicate clearly before, during and after every booking.
Sustainability
Whenever reasonably possible, we encourage responsible travel practices and efficient transportation planning.
Although we are at an early stage of our development, we intend to expand our sustainability initiatives together with our transportation partners over time.
Customer Support
Our support team assists customers throughout the booking process by providing:
- booking assistance;
- travel information;
- booking modifications;
- operational coordination;
- post-service support.
Where necessary, we coordinate directly with transportation partners to resolve operational issues promptly.
Looking Forward
As Transigo Travel continues to grow, we remain committed to:
- expanding responsibly;
- strengthening our network of trusted local partners;
- improving customer experience;
- maintaining high operational standards;
- building long-term relationships based on professionalism and reliability.
Legal and Customer Information
Transigo Travel S.R.L. is a company incorporated and registered in Romania.
Company Registration Number:
J2026031532008
VAT Number:
RO55004425
Registered Office:
Calea Moșilor, Nr. 158, Camera 4, M636
4th Floor, Sector 2
Bucharest
Romania
Website:
https://transigotrips.com
General Enquiries:
info@transigotrips.com